This Privacy Policy explains how NAMORA ("NAMORA", "we", "us", or "our") collects, uses, and protects personal data when you visit https://namora.biz (the "Website") or interact with our services. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
The data controller responsible for your personal data is:
As data controller, we determine the purposes and means of processing your personal data. If you have any questions about how we handle your data, please contact us at the address above.
2. Data We Collect
We collect personal data in the following circumstances:
Contact Form
When you submit the contact form on our Website, we collect your name, email address, phone number (optional), and the content of your message. This data is used solely to respond to your enquiry.
Newsletter Subscriptions
When you subscribe to The Sales Personality newsletter, we collect your email address and, where provided, your name. This data is used to send you the newsletter and related communications.
Usage Data & Analytics
We collect anonymised or pseudonymised usage data (such as pages visited, time on site, and referral source) to understand how visitors use the Website and to improve our content. This data does not directly identify you.
Cookies
We use cookies and similar technologies as described in Section 8 below.
3. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Responding to your contact form enquiry | Name, email, phone, message |
| Sending the newsletter you subscribed to | Email address, name |
| Sending a confirmation email after form submission | Name, email address |
| Improving Website content and user experience | Anonymised usage data |
| Complying with legal obligations | Any relevant data |
We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.
4. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal data:
- Consent (Article 6(1)(a) GDPR) — for newsletter subscriptions. You may withdraw your consent at any time by clicking the "unsubscribe" link in any newsletter email.
- Legitimate interests (Article 6(1)(f) GDPR) — for responding to contact form enquiries and for Website analytics, where our legitimate interest in operating and improving the Website does not override your rights and freedoms.
- Legal obligation (Article 6(1)(c) GDPR) — where we are required to process data to comply with applicable law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form data — retained for up to 2 years from the date of submission, or until the enquiry is resolved, whichever is sooner.
- Newsletter subscriber data — retained until you unsubscribe. After unsubscribing, your email address is suppressed (not deleted) to honour your opt-out preference.
- Analytics data — retained in aggregated, anonymised form for up to 26 months.
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access — to obtain a copy of the personal data we hold about you.
- Right to rectification — to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — to request deletion of your data where there is no compelling reason for its continued processing.
- Right to restriction — to request that we restrict the processing of your data in certain circumstances.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority (e.g., the Data Protection Commission in Ireland, or the CNIL in France).
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Children's Privacy
Our Website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:
We aim to respond to all privacy-related requests within 30 days.